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Device Management & Analytics

Software Update & management
Redbend 10’s Device Management & Analytics capabilities are involved in the remote management, monitoring, analysis and configuration of connected devices. Redbend 10 Analytics delivers device performance metrics, health indicators and usage preferences that are used by the device manufacturer and service provider to gain an in-depth understanding of the device behavior and usage. Based on these insights the remote devices may be reconfigured or updated to improve the user experience and performance. Redbend, as a strong supporter of open standards, uses its protocol engine to ensure flexible implementation options of all its market-facing solutions.

Benefits

Compliant with Open Mobile Alliance’s OMA-DM and the AllSeen Alliance’s AllJoyn protocol
Compliant with global Mobile Network Operator device management specifications
Support for complex device management hierarchies

Backend integration with existing IT infrastructure systems

Platform and OS agnostic

Components

Device Repository

Settings Orchestrator

Device Settings

Protocol Engine

Analytics

The Device Repository holds the information of all the managed devices, their model, manufacturer and software inventory. The Device Repository is updated on a regular basis, whenever a remote management action is performed on the connected device requiring the Update Orchestrator to retrieve an accurate picture of the device software inventory.
The Settings Orchestrator manages the device settings update campaigns and properties such as time, network bearer, device population and predefined policies. A specific set of settings is tailored for each device in the group according to the software installed and the configuration applied. This assures that the setting update is downloaded and handed off to the setting handlers according to the predefined conditions.
The Device Settings function enables the user to view, define and store combinations of possible setting configurations per managed device type. The Settings Orchestrator uses these predefined setting combinations to remotely update the relevant devices over-the-air.
The Protocol Engine manages the communication between the backend software management server and the remote gateway device or the connected device. Management functions include secure handshakes, remote bootstrapping, FOTA process commands, inventory reporting, device settings and lock and wipe. Redbend’s Protocol Engine is compliant with recognized international standards such as the Open Mobile Alliance’s OMA-DM and the AllSeen Alliance’s AllJoyn protocol.
Redbend Analytics collects a broad set of metrics from remotely connected devices enabling advanced business intelligence. Analyzing usage trends and performance trends enables the service provider to foretell problems with systems before they fail. The metrics collected include diagnostics of the device performance and analysis of the device, network and software usage. The Software Management dashboard presents both aggregated data and single device information or hands it off to a third party analytics system for additional analysis and predictive maintenance.

Featured Resources

Making Sense of IoT Standards
Blog

Making Sense of IoT Standards

For the IoT revolution to become reality and fully deliver on its promise, numerous hurdles need first be overcome. First and foremost, there’s connectivity. In addition to overcoming the physical connectivity challenges there must also be an agreement on communication and management protocols. Adherence to a single standard will be key in enabling the success of the Internet of Things on a global basis. The need for standardization between units, especially in the home is a prerequisite for the broad adoption of smart devices.
This whitepaper explores currently existing device management standards, inter-device and proximity application frameworks, and physical short-range network connectivity standards that are expected to play a role in the realization of IoT.
Innovative Solutions for Mobile
Data Sheets

Innovative Solutions for Mobile

For more than 15 years Redbend has been a leading software provider for some of the worlds’ largest and best known mobile device manufacturers. End-to-end software and device management services, over-the-air update technology and virtualization solutions are now being used by both large OEMs and smaller manufacturers that create unique mobile devices for niche markets.
Innovative Solutions for IoT
Data Sheets

Innovative Solutions for IoT

The number of connected devices is growing exponentially. All of these devices, from smart watches and smart meters to mhealth devices and home appliances can be updated to ensure ongoing product relevancy. Our comprehensive IoT software and device management services help device manufacturers enhance user experiences and increase ROI.
The Confusing World of IoT Standards
Blog

The Confusing World of IoT Standards

The 2014 hype is certainly focused around the Internet of Things, or the Internet of Everything, or is it the Industrial Internet, the Consumer Internet or simply Machine to Machine (M2M)? While the market is still having trouble agreeing upon a name they are understandably also having trouble agreeing on the standard that should link all these connected devices.
FOTA is the Protector of Brand Identity in Local Markets
Blog

FOTA is the Protector of Brand Identity in Local Markets

People have several choices where to buy a smartphone. OEMs have their own stores, operators have stores and there are private stores. Not to mention the online options. Consumers must be careful and make sure the device they are buying is meant to be sold in a specific region in order to realize the user experience the OEM intended.
vSense Mobile: Software Analytics Demonstration
Videos

vSense Mobile: Software Analytics Demonstration

Red Bend's Director of Product Marketing, Roger Ordman, demonstrates vSense Mobile at Mobile World Congress 2012.
G&D and Red Bend Demonstrate Joint Solution for Device Management and FOTA
Videos

G&D and Red Bend Demonstrate Joint Solution for Device Management and FOTA

Red Bend's EVP of Marketing, Lori Sylvia, and G&D's Director of Product Marketing, Pär Thorstensson, discuss the G&D and Red Bend joint solution for device management and FOTA.
Panasonic and Red Bend Manage Enterprise Apps on Toughpad Tablet
Videos

Panasonic and Red Bend Manage Enterprise Apps on Toughpad Tablet

Red Bend's EVP of Marketing, Lori Sylvia, and Panasonic's European Marketing Director, Stephen Yeo, discuss Red Bend's MSM solution for the Android-powered Panasonic Toughpad and how this will provide Enterprise customers ground breaking capabilities to remotely and securely manage their Toughpad devices over the air.
Panasonic Toughpad with Red Bend MSM Solution Demo
Videos

Panasonic Toughpad with Red Bend MSM Solution Demo

Red Bend's Director of Product Marketing Roger Ordman demonstrates the Red Bend MSM Solution on the Panasonic Toughpad from the Red Bend Suite at Mobile World Congress 2012.
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