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Device Management Is Essential for Managing a Range of Wirelessly Connected DevicesBy Yoram BerholtzSenior Product Manager, Red Bend Software The demand for constant connectivity is at an all-time high. Consumers want mobile phones that work wherever they are and whenever they need them–at home, in the office, on the road and across geographies. These demands create a big challenge for mobile operators, which want to manage all the devices in their network in a unified way, regardless of the type of device or software platform. As a result, operators globally are harnessing the Open Mobile Alliance Device Management (OMA DM) standard to meet the demands of this increasingly diverse environment and ensure a consistent and satisfying mobile user experience. Ovum recently reported that 36% of global handset shipments support OMA DM. Device management has become especially crucial to open platforms like Android, Brew Mobile Platform, Symbian and LiMo, as these platforms are feature-rich and geared to support rapidly evolving applications. Typical capabilities of DM include subscriber provisioning, connectivity configuration, firmware updating, diagnostics and monitoring, and software installation—all of which can be performed over the air (OTA). These capabilities result in lower support and maintenance costs for OEMs and operators while providing increased consumer satisfaction with their mobile device and service. With DM, operators and handset manufacturers can activate new subscribers on the network, configure parameters including preferred roaming lists, retrieve data such as billing and inventory as well as conduct “lock and wipe”—remotely shutting down the mobile phone and deleting its memory in case it’s lost or stolen. It’s not just mobile phones that require DM. Recent WiMAX deployments in the United States (Clearwire) and Japan (UQ Communications) adopted OMA DM as the main provisioning and management standard. These service providers are actively equipping their mobile devices, such as WiMAX modems and chipsets, with DM client software. By embracing the OMA DM standards, companies can ensure out-of-the-box interoperability in all the major WiMAX networks. As important as OMA DM is to the current phase of WiMAX deployment, it will be even more important as these networks evolve by being able to deliver more advanced applications and services to WiMAX consumers in the future. The prospects for WiMAX are merely up to the imaginations of the operators and their ability to offer attractive services, regardless of the device. The bandwidth capabilities anticipated in WiMAX will likely bring unprecedented access to video, movies and more, driving additional revenue streams to operators, manufacturers and ISVs as new services and applications become available. Machine-to-machine (M2M) is another wireless segment that has adopted OMA DM for two reasons: 1) the nomadic nature of some M2M segments (e.g., automotive and telematics) force the module to engage with several networks and even roam to other countries; thus, the module must be able to work in a multi-server environment, and (2) the cost of adopting standards-based DM is much less expensive than a proprietary environment because the integration with devices and the certification with networks can be quicker. With the inherent functionality that exists in OMA DM, such as provisioning, managing security and the ability to work globally, operators can benefit from lower cost of ownership by using their already deployed OMA DM infrastructure and utilizing it for M2M. Red Bend Software’s vDirect Mobile™ is the leading independent DM client. vDirect Mobile has been adopted by more than 30 manufacturers of wirelessly connected devices in the mobile, WiMAX and M2M markets, and is interoperable with any DM server supporting OMA DM standards. It also uniquely supports the WiMAX Management Object (MO) for managing mobile WiMAX devices according to specifications from the WiMAX Forum. During the next five years, mobile devices will become more advanced and have many integrated features and connectivity standards. Device management is essential for enabling manufacturers and operators to manage such a diverse installed base in a unified way. Labels: device management, FOTA, M2M, machine to machine, OMA DM, Ovum, Red Bend Software, WiMAX
Rise of the Machines in EuropeFOTA Software Is a Must-Have Feature for Managing Remotely Connected M2M DevicesBy Calogero (Lillo) Licata Director of Technology and New Business for Europe, Red Bend Software The machine-to-machine (M2M) market is a fast-growing area in the wireless sector. M2M applications can be found in a range of industries and used in a number of ways, including automotive telematics and transportation, environmental and energy control, physical surveillance and security, retail vending and even remote patient monitoring. In Europe, a number of drivers promise M2M market expansion. In April 2009, the U.K. passed new legislation to encourage energy efficiency. The legislation requires all profile-class type meters to upgrade to new “smart meters” by 2014. Smart metering, which affects hundreds of thousands of electricity and gas meters, will automate the reading of consumed energy and provide more frequent and accurate data to help save energy and meet the European Union directive to cut greenhouse gases. On the automotive front, analyst firm Berg Insight recently forecast that 3.5 million passenger cars in Europe will have on-board telematics by year’s end. Stolen vehicle tracking is the main application, followed by motor insurance telematics, connected navigation, automatic emergency call and driver assistance. In France, even M2M use for toll collection is expanding. With M2M embedded systems growing in complexity, there is an inherent need to life-cycle manage the module modem and application software in these devices in order to enable new features and applications. Both OEMs and solution providers greatly benefit from the ability to update and maintain M2M devices by remotely performing software improvements over the air. After all, some of these devices are intended to have a 20-plus year lifespan. The M2M market in Europe recognizes the importance of firmware over-the-air (FOTA) updating for managing software and applications remotely. By keeping these devices up-to-date with the latest features and improvements, M2M manufacturers and service providers can ensure quality, avoid product recalls, reduce support costs and improve customer satisfaction. With FOTA support integrated into the M2M device, only hardware-related failures, which happen less often, need to be repaired manually in the field. According to ABI Research’s Senior Analyst Sam Lucero, FOTA is becoming more important in the M2M market: “For M2M, the benefits are operational efficiency and cost reduction. With M2M modules growing in complexity, FOTA enables manufacturers to perform software improvements over the air, without needing to send a technician on-site.” Four of the top five M2M module manufacturers, including Motorola’s Wireless Modules division and SIMCom Wireless Solutions Ltd., have adopted FOTA for use in their modules. Telit Wireless Solutions SpA., an international provider of cellular M2M technology, licensed Red Bend’s FOTA client software for use in its M2M product portfolio and now offers a FOTA service to its customers. In September, France-based Sagem Communications also selected Red Bend’s vRapid Mobile® FOTA solution in order to offer its customers software improvements and new functionality for Sagem’s M2M modules and devices. By the end of 2010, Red Bend estimates that approximately 40% of new M2M modules will be FOTA capable. Besides having the extensive experience, Red Bend has the products and solutions to allow OTA delivery and updating of embedded devices/systems comprising compressed firmware image structures, applications, read-only file systems and distributed CPU architectures, which are becoming pervasive in M2M. Red Bend is actively supporting M2M market expansion in Europe. Soon, M2M will help us all use energy more wisely, keep our cars running more efficiently and enable us to purchase goods and services on the go. Long live the machines! Labels: automotive, DM, EMEA, energy, Europe, FOTA, M2M, machine to machine, telematics
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