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Reflecting on Mobile World Congress 2009Below are some highlights from Red Bend Software members who participated in the four-day Mobile World Congress 2009 event in Barcelona.Lori Sylvia, EVP of Marketing, and Morten Grauballe, EVP of MSM Platforms App stores created a lot of noise at Mobile World Congress. Every OEM and platform provider is getting into the app store game. But the pundits are debating the wrong points. It’s not whether app stores should be closed systems from the OEMs or run by operators for the mass market. It’s not which runtime environment should win, in order help developers reduce costs and gain scale. We’ve learned by now that the mobile industry is not one size fits all, not one business model fits all. I think this highly competitive market over the next three years at least will continue to see all of the above: platform-specific app stores, OEM closed systems, operator branded storefronts and myriad development environments. The real issue is how to let ISVs build and deploy applications that can generate new revenue streams for OEMs as well as operators from the nearly 3 billion mobile phones in use. To truly unlock this potential, ISVs need to break the dependency that applications have to be developed for specific devices. By enabling mobile phone software to be customized on demand over the air throughout the handset lifecycle, developers can innovate and consumers can choose handsets, services and applications. Gang Shen, Director of Sales, China Some operators announced plans to take on mobile widgets to help improve app stores. China Mobile, for example, showed a demo of a widget at Mobile World Congress. I expect this kind of service engine will become more popular and welcomed by both operators and customers. Another interesting highlight at Mobile World Congress is that more small brands than I expected showed some amazing phones, which use the Chinese ODM/DH solution. John Pratt, Director of Sales, Europe Control seems to be the big issue on everyone’s mind at Mobile World Congress. As handset manufactures and operators begin to launch app stores to generate incremental revenue from software sales, everyone wants control over this service and to either directly receive revenue or be compensated for their role in the value chain. The race for even cooler handsets packed with more features and capabilities continued, but the real story is who will win the race to control app stores. It appears that handset manufactures and software vendors have an early lead, with the likes of Nokia, Sony Ericsson, Microsoft and Google all promoting their stores, but the sleepy giant who owns the end customer (i.e., operators) might have the last say. Companies are also in a constant battle for control over what platform developers choose to develop their apps on as all the major app store companies have SDKs and are aggressively trying to attract application developers. Developers are no longer seen as someone in the backroom, but rather someone who can create that one app that generates significant interest and eyeballs that will ultimately help generate revenue and promote brand awareness. Mobile World Congress demonstrated that the industry is once again going through quite a transition, and it will be interesting to see who will win the race for control over attracting developers and delivering app stores to maintain and grow brand loyalty. Labels: device management, DM, firmware, FOTA, Google, OMA-DM, Red Bend, standards
Reflections on 2008; Anticipation of “the Day After”Yoram SalingerCEO Red Bend Software Reflecting on 2008, unquestionably the state of the world economy had a significant impact on the mobile ecosystem. As such, mobile technology companies, especially handset manufacturers, are changing the way they conduct business. They will be cautious in the first half of 2009, reducing spending, controlling operations, and preparing to react as the economic crisis continues. They will cut the expectations of phone shipments to the market, as they did in 2008. Consumers are also changing their behavior. As a result, the replacement cycle of the phones will change; consumers will not be purchasing new mobile phone models or upgrading as often as they have. In 2008, we saw this occur in Japan when the operators abandoned their subsidies. As a result, there was about a 40 percent decline in new mobile phone purchases. Japanese operators are now faced with severe competition to retain customers and acquire new ones. In 2009, they will need to offer new services to boost their revenues and look overseas to grow their customer base. Despite the slowing pace of replacements, mobile phones are perceived to be essential parts of our lives, no longer a matter of convenience. For some consumers, their mobile phone is their only communication device. For others, it is has become a platform for commerce and socialization. While some OEMs were especially hit hard by the economy, others flourished. Take Apple and its iPhone. Apple has stayed on top despite the financial crisis. They have done this because they cultivated a great experience. And core to this great user experience is the additional applications that Apple offered. During the summer of 2008, Apple announced it had generated $30 million in one month by selling 100 million downloads from its Apple App Store for its iPhone and iPod Touch devices. The proliferation of other mobile application storefronts like Google’s Android Market, Microsoft’s Skymarket, Nokia’s Mosh and the Ovi initiative is allowing consumers to freely customize their phones with new applications and services. The expected result for these companies is noteworthy. For example, the App Store alone is expected to be a $1.2 billion business by the end of 2009, states investment firm Piper Jaffray. Even though Apple evolved as a significant player with an end-to-end proprietary system, it has several obstacles to confront. How will the iPhone reach Nokia’s level of mass market shipments? How will Apple evolve long term in the industry? Apple was not the only disruptive force in the mobile industry in 2008. Open source software changed the economics of the mobile platform in 2008. There was the Google Android launch and the birth of the Symbian Foundation. Because OEMs will build more phones on Android and Symbian, these platforms will become more community driven. But the big question is: Will the manufacturers release the code back to the industry, further driving collaboration and innovation while decreasing costs, or will they leverage it to their advantage? For 2009, both consumers and mobile companies will be careful with their money. But when consumers are ready to make that purchase, they’ll find more compelling options than ever before, specifically increasingly affordable smartphones and new kinds of innovative wireless devices to surf the Internet or read an electronic book. According to ARCchart, by 2013 non-handset devices—everything from data cards to game consoles to ebooks and M2M applications—will account for $93 billion in service revenue generated by operators. This is an exciting area of growth for our industry. Mobile software management will provide device manufacturers, mobile operators and ISVs greater flexibility and control over managing a device’s software throughout its lifecycle. They will be able to create new revenue opportunities and improve customer satisfaction through personalization. Features can be offered for a one-time fee or through a subscription service. Further on the bright side, we will see some recovery in 2009 because at the end of the day, the mobile phone is a lifestyle product. By 2010, there will be 4 billion mobile phone subscribers. Their mobile phones have become sophisticated computing devices—equipped with powerful software, enabling rich user interfaces and advanced features and applications, from streaming video to location-based services to music players. And these rich capabilities only serve to further integrate the mobile phone into our daily lives. Have you ever left the house without your phone, and not gone back to retrieve it? While there is certainly a level of fear, uncertainty and doubt, companies that prepare for “the day after” during this economic downturn will be the visionaries. The first to react will be the thought leaders because they will be able to identify opportunities through partnerships, mergers or acquisitions. These are the companies that will be proactive with feeding the market with new platforms, devices, features and services. And Red Bend Software will be one of those companies. Labels: Apple, device management, Google, mobile, mobile software management, Red Bend
Apple Changes the Rules (again)…By Richard KinderVP, Technology Red Bend Software Another day, another business model innovation from Apple. Having shaken up the mobile world with a reported strategy of taking a cut of ARPU generated by iPhone users, Apple is now monetizing its software assets in other device types.
Not only would these improvements benefit the user experience, but making updates available more frequently and more conveniently (when not at home, for example) could help to drive the attach rate up and generate Apple additional revenues from device software. Labels: Apple, Google, iMac, iPod, iPod Touch, software
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